All of which is easily accessible in the side profile drawer.

You can seamlessly handoff conversations to your colleague by assigning them to that conversation and they’ll receive a notification.

No need for weeks-long training – you can learn the essentials within minutes.Your customer service cases don’t have to drag over several emails, calls and, most probably, weeks.You can get all the information you need to handle a case and resolve it in one touch through Live Chat.A seat is what we call anyone who logs into mylivechat agent console.For the basic plan (2 seats), it means you can have multiple agents but only 2 agents are allowed to be online at the same time.